Raspberry Robin Scenario: Healthcare Network USB Outbreak
Healthcare USB Outbreak • RaspberryRobin
STAKES
Patient care continuity + Medical-device integrity + Data-protection compliance + Public trust
HOOK
Clinical teams report USB drives creating folder-like shortcut files on maintenance workstations, unexplained process launches on patient monitoring consoles, and intermittent charting delays in care units. Security telemetry shows repeated outbound sessions from systems used for medical-device support while routine endpoint checks remain inconclusive.
PRESSURE
- Decision deadline: 5:30 PM
- Clinical scope: NHS hospital network with 3 hospitals and 5,000 employees
- Regulatory notice window: 72 hours
FRONT • 120 minutes • Intermediate
Healthcare USB Outbreak • RaspberryRobin
NPCs
- Dr. Amara Okonkwo (Medical Director): Owns patient-safety priorities and executive decisions during the outbreak
- James Mitchell (CTO): Coordinates infrastructure triage and continuity of critical hospital systems
- Rajesh Patel (CISO): Leads containment, forensics, and coordination with NCSC
- Dr. Charlotte Webb (Clinical Lead): Represents frontline treatment constraints in A&E and intensive care
SECRETS
- Routine USB workflows remained embedded in medical-device maintenance and data-transfer procedures
- Clinical and administrative support pathways shared removable-media dependencies without hardened controls
- Early indicators suggest staging behavior before overt service interruption
Raspberry Robin Scenario: Healthcare Network USB Outbreak
Healthcare USB Outbreak • RaspberryRobin
STAKES
Patient care continuity + Medical-device integrity + Data-protection compliance + Public trust
HOOK
Clinical teams report USB drives creating folder-like shortcut files on maintenance workstations, unexplained process launches on patient monitoring consoles, and intermittent charting delays in care units. Security telemetry shows repeated outbound sessions from systems used for medical-device support while routine endpoint checks remain inconclusive.
PRESSURE
- Decision deadline: 17:30
- Clinical scope: German hospital network with 4 Krankenhaeuser and 6,000 employees
- Regulatory notice window: 72 hours
FRONT • 120 minutes • Intermediate
Healthcare USB Outbreak • RaspberryRobin
NPCs
- Dr. Anna Braun (Medical Director): Owns patient-safety priorities and executive decisions during the outbreak
- Thomas Muller (CTO): Coordinates infrastructure triage and continuity of critical hospital systems
- Andreas Hoffmann (CISO): Leads containment, forensics, and coordination with BSI and BKA
- Dr. Katrin Schneider (Clinical Lead): Represents frontline treatment constraints in Notaufnahme and intensive care
SECRETS
- Routine USB workflows remained embedded in medical-device maintenance and data-transfer procedures
- Clinical and administrative support pathways shared removable-media dependencies without hardened controls
- Early indicators suggest staging behavior before overt service interruption
Planning Resources
For detailed session preparation support, including game configuration templates, investigation timelines, response options matrix, and round-by-round facilitation guidance, see:
Raspberry Robin Healthcare Network Planning Document
Planning documents provide 30-minute structured preparation for first-time IMs, or quick-reference support for experienced facilitators.
Scenario Details for IMs
Hook
“It is Thursday at 7:20 AM at Northern Health Alliance. Overnight teams preparing for the morning surge report USB drives creating shortcut files that look like routine device-maintenance folders. Within minutes, clinical stations in A&E and intensive care begin logging unexplained process activity, and patient charting becomes inconsistent across multiple wards. Security monitoring confirms repeated outbound sessions from systems used for medical-device support.”
“Initial health-network alert logged at 7:20 AM in United Kingdom.”
“First affected frontline unit: Accident and Emergency (A&E).”
“It is Thursday at 07:20 at Klinikverbund Rhein-Main. Overnight teams preparing for the morning surge report USB drives creating shortcut files that look like routine device-maintenance folders. Within minutes, clinical stations in Notaufnahme and intensive care begin logging unexplained process activity, and patient charting becomes inconsistent across multiple wards. Security monitoring confirms repeated outbound sessions from systems used for medical-device support.”
“Initial health-network alert logged at 07:20 in Germany.”
“First affected frontline unit: Notaufnahme (Emergency Department).”
Initial Symptoms to Present:
- “USB drives used for device maintenance are creating suspicious shortcut files on clinical support workstations”
- “Patient monitoring consoles show unexplained process execution after routine removable-media procedures”
- “Clinical charting systems intermittently delay updates across multiple wards”
- “Security monitoring detects recurring outbound sessions from systems tied to medical-device support”
Key Discovery Paths:
Detective Investigation Leads:
- Artifact review links propagation to removable-media use in standard maintenance workflows
- Timeline reconstruction shows low-noise staging before visible disruption in care operations
- Scope analysis connects clinical support stations, records systems, and bedside monitoring pathways
Protector System Analysis:
- Network segmentation review shows removable-media workflows bridging otherwise separated environments
- Device assurance checks reveal verification gaps for critical monitoring and infusion equipment
- Containment planning must preserve patient-safety telemetry while reducing spread risk
Tracker Network Investigation:
- Telemetry reveals recurring command traffic from systems touched by USB maintenance procedures
- Lateral movement indicators map across multiple hospitals in the network
- Propagation pace suggests secondary payload enablement risk if response sequencing fails
Communicator Stakeholder Interviews:
- Clinical leaders require clear thresholds for manual fallback and patient transfer decisions
- Communications teams need defensible language on service continuity and data confidence
- Governance teams require timely evidence summaries to support regulator and authority updates
Mid-Scenario Pressure Points:
- Hour 1: Critical care teams report unreliable monitoring feeds during peak admissions
- Hour 2: Biomedical staff warn that maintenance delays could affect urgent device calibration
- Hour 3: Data-governance teams confirm regulated records were accessed from infected stations
- Hour 4: External authorities request immediate confidence statements on patient-safety controls
Evolution Triggers:
- If removable-media controls lag, propagation continues through routine clinical maintenance activity
- If evidence is overwritten early, regulatory and legal defensibility degrades rapidly
- If clinical communications are delayed, public trust erodes faster than technical recovery
Resolution Pathways:
Technical Success Indicators:
- Propagation paths are eliminated while preserving essential clinical operations
- Device-integrity checks validate safe operation of critical monitoring and infusion systems
- Recovery sequencing includes durable removable-media controls and telemetry baselines
Business Success Indicators:
- Patient care continuity remains stable under documented manual fallback procedures
- External updates remain accurate, timely, and aligned with verified evidence
- Decision-making balances operational pressure with compliance and safety obligations
Learning Success Indicators:
- Team recognizes removable-media propagation patterns in healthcare environments
- Participants demonstrate incident leadership under patient-safety and compliance pressure
- Group coordinates clinical, technical, and governance stakeholders through uncertainty
Common IM Facilitation Challenges:
If Teams Focus Only on Technical Cleanup:
“Clinical operations report delayed treatment decisions from inconsistent monitoring data. What immediate safeguards protect patients while containment continues?”
If Teams Delay Governance Notifications:
“Regulators and incident authorities request an initial impact statement before your forensic scope is complete. What do you communicate now, and what evidence threshold do you require for stronger claims?”
If Teams Ignore Operational Constraints:
“Biomedical engineers confirm removable media is still required for emergency maintenance on critical devices. How do you reduce spread risk without interrupting lifesaving treatment?”
Success Metrics for Session:
Template Compatibility
This scenario adapts to multiple session formats with appropriate scope and timing:
Quick Demo (35-40 minutes)
Structure: 2 investigation rounds, 1 decision round
Focus: Establish removable-media outbreak mechanics and immediate patient-safety controls
Key Actions: Confirm scope, secure frontline workflows, and set first authority update
Lunch & Learn (75-90 minutes)
Structure: 4 investigation rounds, 2 decision rounds
Focus: Balance clinical continuity, forensic confidence, and regulated notification duties
Key Actions: Prioritize critical devices, preserve evidence, and align leadership communication
Full Game (120-140 minutes)
Structure: 6 investigation rounds, 3 decision rounds
Focus: End-to-end healthcare-network response under operational and governance pressure
Key Actions: Coordinate cross-hospital remediation, validate device integrity, and restore trust posture
Advanced Challenge (150-170 minutes)
Structure: 7-8 investigation rounds, 4 decision rounds
Expert Elements: Ambiguous telemetry, contested risk thresholds, and cascading service pressure
Additional Challenges: Conflicting clinical priorities, vendor dependencies, and regulator scrutiny
This German variation can be adapted to other EU countries during facilitation. EU members share GDPR, but healthcare governance structures and reporting channels vary.
When localizing this healthcare-network scenario, substitute the relevant institutions below:
| Netherlands |
Autoriteit Persoonsgegevens |
IGJ |
NCSC-NL |
Spoedeisende Hulp (SEH) |
| France |
CNIL |
ANSM |
ANSSI |
Urgences |
| Denmark |
Datatilsynet |
Sundhedsdatastyrelsen |
CFCS |
Akutmodtagelse |
| Sweden |
IMY |
Socialstyrelsen |
CERT-SE |
Akutmottagning |
| Italy |
Garante Privacy |
AIFA |
ACN |
Pronto Soccorso |
Notes:
- Federal variance: German and some other EU systems split health and data oversight across national and regional levels.
- Clinical continuity: Emergency-care terminology and escalation pathways differ by country.
- Facilitation: Keep technical progression stable and localize institutions, role titles, and legal framing only.
Quick Demo Materials (35-40 min)
Guided Investigation Clues
- Clue 1 (Minute 5): Medical Director Dr. Amara Okonkwo opens the incident call and states that safe patient flow depends on trusted device telemetry. CTO James Mitchell reports removable-media artifacts spreading across support workstations tied to clinical maintenance routines. CISO Rajesh Patel confirms suspicious command traffic from systems linked to bedside monitoring. Clinical Lead Dr. Charlotte Webb requests immediate safeguards for frontline treatment areas before elective work is considered.
- Clue 2 (Minute 10): ICO channels request an initial impact statement while NHS England asks for assurance that critical care workflows can continue under manual fallback procedures.
- Clue 3 (Minute 15): NCSC warns that healthcare USB campaigns often begin as low-noise reconnaissance before secondary payload deployment during peak service pressure.
- Clue 1 (Minute 5): Aerztliche Direktorin Dr. Anna Braun opens the incident call and states that safe patient flow depends on trusted device telemetry. CTO Thomas Muller reports removable-media artifacts spreading across support workstations tied to clinical maintenance routines. CISO Andreas Hoffmann confirms suspicious command traffic from systems linked to bedside monitoring. Oberaerztin Dr. Katrin Schneider requests immediate safeguards for frontline treatment areas before elective work is considered.
- Clue 2 (Minute 10): Landesdatenschutz channels request an initial impact statement while state health authorities ask for assurance that critical care workflows can continue under manual fallback procedures.
- Clue 3 (Minute 15): BSI warns that healthcare USB campaigns often begin as low-noise reconnaissance before secondary payload deployment during peak service pressure.
Pre-Defined Response Options
Option A: Containment-First Clinical Protection
- Action: Restrict removable media to controlled stations, isolate affected support segments, and enforce immediate clinical fallback playbooks.
- Pros: Rapidly reduces propagation risk while preserving high-priority treatment pathways.
- Cons: Creates bottlenecks for biomedical maintenance and slows non-urgent workflows.
- Type Effectiveness: Super effective for immediate spread reduction in USB-driven outbreaks.
Option B: Continuity-First Operational Balancing
- Action: Keep most services online with heightened monitoring, targeted isolation, and staged workstation remediation.
- Pros: Maintains broader care throughput during surge demand.
- Cons: Extends exposure window and increases evidential uncertainty.
- Type Effectiveness: Moderately effective with higher governance risk.
Option C: Verification-First Governance Approach
- Action: Prioritize forensic certainty and critical-device verification before broad system restoration decisions.
- Pros: Strengthens regulatory defensibility and long-term trust posture.
- Cons: Slower operational recovery under active clinical pressure.
- Type Effectiveness: Moderately effective when evidence quality is the primary constraint.
Lunch & Learn Materials (75-90 min, 2 rounds)
Round 1: Discovery and Clinical Safeguards (30-35 min)
- Opening: Medical Director Dr. Amara Okonkwo opens the incident call and states that safe patient flow depends on trusted device telemetry. CTO James Mitchell reports removable-media artifacts spreading across support workstations tied to clinical maintenance routines. CISO Rajesh Patel confirms suspicious command traffic from systems linked to bedside monitoring. Clinical Lead Dr. Charlotte Webb requests immediate safeguards for frontline treatment areas before elective work is considered.
- Clue 1 (Minute 10): “Clinical support teams confirm that A&E maintenance workflows depend on removable media for urgent device updates.”
- Clue 2 (Minute 20): “External oversight requests immediate status through NHS England regional incident response and NCSC channels.”
- Opening: Aerztliche Direktorin Dr. Anna Braun opens the incident call and states that safe patient flow depends on trusted device telemetry. CTO Thomas Muller reports removable-media artifacts spreading across support workstations tied to clinical maintenance routines. CISO Andreas Hoffmann confirms suspicious command traffic from systems linked to bedside monitoring. Oberaerztin Dr. Katrin Schneider requests immediate safeguards for frontline treatment areas before elective work is considered.
- Clue 1 (Minute 10): “Clinical support teams confirm that Notaufnahme maintenance workflows depend on removable media for urgent device updates.”
- Clue 2 (Minute 20): “External oversight requests immediate status through State health ministry and Landesdatenschutzbehoerde channels and BSI and BKA channels.”
Round 2: Compliance Exposure and Recovery Decisions (30-35 min)
- Clue 3 (Minute 35): “Forensic scope now includes 110,000 patient records potentially exposed through compromised clinical-support stations.”
- Clue 4 (Minute 45): “Emergency vendor support for verified device remediation is quoted at GBP 180,000.”
- Pressure Event (Minute 55): “Leadership requires a clinically safe decision by 5:30 PM with a documented UK GDPR with NHS England incident governance notification path to ICO and CQC within 72 hours.”
- Clue 3 (Minute 35): “Forensic scope now includes 135,000 patient records potentially exposed through compromised clinical-support stations.”
- Clue 4 (Minute 45): “Emergency vendor support for verified device remediation is quoted at EUR 220,000.”
- Pressure Event (Minute 55): “Leadership requires a clinically safe decision by 17:30 with a documented GDPR and BDSG obligations for healthcare processing notification path to BfArM and BfDI coordination channels within 72 hours.”
Debrief Focus
- How removable-media workflows in healthcare create high-consequence pathways for stealthy propagation
- Which evidence thresholds are required before issuing patient-safety and continuity assurances
- How to sequence containment, device verification, and regulated notifications under clinical pressure
- What governance and engineering controls should be hardened for future resilience