Department of Public Services
State agency serving 2.5 million citizens, managing 40+ government service websites
Key Assets At Risk:
- Citizen service delivery
- Government operations
- National security implications
- Public trust
Business Pressure
- Tax filing deadline in 48 hours - citizen service disruption affects millions
- Government infrastructure compromised threatens national security
Cultural Factors
- Government agency delayed IIS patches during tax season to avoid disrupting critical citizen services
- Citizen service portals and government infrastructure share vulnerable web servers without proper security segmentation
- Government servers are now participating in coordinated attacks against other government and critical infrastructure targets